Support

Last updated: 1 August 2026

Need help migrating your Shopify store? We're here.

Getting started

1. Install the app on a development store. You are redirected straight to the app UI after granting scopes.
2. On /app, click "Connect source store" and approve — this grants read-only access to the store you are moving FROM.
3. Click "Connect destination store" and approve — this grants read+write to the store you are moving INTO.
4. Click "Run free audit". This is read-only and writes nothing; it reports what would move.
5. Choose a migration package to see the Shopify-hosted charge confirmation screen. On a development store the charge is always a test charge.

Do I install it on both stores?

Yes. A Shopify access token only works on the store that granted it, so the app is installed on both the source store (to read) and the destination store (to write).

Is it really free to install?

Yes — installing, connecting your stores, and running the audit are free. Migration packages are charged separately through Shopify Billing.

What happens if I run a migration twice?

Nothing is duplicated. Every import is keyed on a natural identifier (handle, SKU, email), so a second run updates the existing records instead of creating new ones.

Removing your data

Uninstalling the app removes your stored connection. You can also email us to delete your data at any time — see our Data Protection page.